Forgotten SSO ID & Password
The SSO portal plays a key role in providing access to a wide range of government services in Rajasthan. When applying for a government job, paying utility bills, registering for social welfare schemes or accessing department services the SSO ID serves as a digital identity for every user. With growing reliance on the portal forgetting login credentials especially the password can prevent timely access to these services.
This is why the government has ensured that there are multiple secure methods for password recovery.It reduces password fatigue which occurs when users are overwhelmed by having to remember multiple passwords.
Losing Credentials
Forgetting passwords is a common issue especially when individuals manage several accounts or do not use the portal regularly. Since the SSO portal is used occasionally by some users it is easy to forget the password once registered online. Others might face difficulties if they change their mobile number or lose access to their email which makes resetting the password a challenge.
The Rajasthan government has addressed these concerns by offering a well-defined step by step recovery process that works through multiple channels.
Procedure To Recover Your SSO ID
Here is a guide given to follow along in order to recover your SSO ID:
Visit the Rajasthan SSO Portal
In case you want to recover the password of your SSO ID through the official portal first you need to visit the Rajasthan SSO website.
- On the homepage look for the login section where you will find a small link titled I Forgot My Password.
- Click on the Click Here button beside it to begin the password recovery process.
- Once you click the link the system will redirect you to a recovery page where you must enter your Digital Identity or SSO ID or your official email address if you are a government employee using https://mail.rajasthan.gov.in/

Choose Recovery Method
- Then you will need to choose one method to recover your password either through your registered mobile number personal email ID or Aadhaar or Virtual ID.
- Enter the required information based on your choice then solve the captcha code and click Submit.
- You will receive an OTP on your selected option which is needed to continue the password recovery process.
Verify OTP
- Once you receive the OTP enter it in the verification field on the portal & this step is crucial for authenticating your identity and ensuring that the password reset is being done by the account owner.
- Upon successful OTP verification the system will redirect you to a page where you can reset your password.
- Choose a new password that is strong and secure preferably a combination of letters numbers and special characters.
- After entering and confirming the new password click on the Save button to complete the process.
Recovery Through SMS
For users who do not have internet access or prefer an offline method the Rajasthan government offers an SMS-based SSO ID password recovery option. This is especially helpful for people in rural areas or those unfamiliar with online services.
- To use this feature send an SMS from your registered mobile number.
- Type RJ SSO PASSWORD and send it to 0141-5123717.
- Make sure the message is typed correctly with proper spacing.
- After sending the SMS you will receive details related to your SSO ID password on your mobile.

Recover SSO ID Through Aadhaar
You have to follow give steps to recover your SSO ID through Aadhaar ID/VID;
- First of all you have to provide your SSO ID and Email on the password recovery page.
- Now you have to select “Aadhaar ID/VID” and enter your registered Aadhaar number.
- After this, now you have to enter Captcha code and click on “Submit“.
- A link will be sent to your registered mobile number. You can use the link to set your new password for your SSO ID.

Safety Tips
When resetting your SSO password make sure to choose a strong password that others cannot guess easily. Avoid using your name, date of birth & simple number patterns by using a mix of uppercase and lowercase letters along with special characters and numbers. It is also recommended to change your password from time to time for better security. You will need to avoid writing it down in places where others can see it and never share your password or OTP with anyone.
Conclusion
In today’s digital age the Rajasthan SSO platform makes accessing government services easier through one login. If you forget your password the recovery process is simple and secure. You can reset it online or via SMS using your registered mobile number while keeping your information updated and using a strong password ensures smooth access & with these steps you can continue using the SSO portal without any issues.
